HeatAnchor memberships

Care now. Protect planned.

HeatAnchor Care is being prepared for a pilot in Rhondda Cynon Taf, with a planned price of £9.99 a month. Applications are closed.

HeatAnchor

Care

Coming soon

£9.99/ month

Essential heating care.

Annual boiler service
HeatAnchor Heating Health Check
Priority booking
Annual service reminders
24/7 emergency phone advice and triage
One standard-hours diagnostic attendance per membership year
10% off eligible PM Services repair labour
Boiler parts charged separately

Emergency phone advice and triage are included. Emergency visits, repair labour and parts are charged separately.

How Care will work

HeatAnchor

Protect

Separate future work

Unavailable

An insurer-backed structure must be agreed first.

Outside the Care launch
Authorised insurer arrangement required
Professional distribution advice required
Price, benefits and terms unconfirmed
No applications or payments accepted

Protect is unavailable. No repair allowance, contribution, eligibility or launch date has been approved.

Why Protect is unavailable

Current and planned

What Care includes.

The planned Care membership includes 24/7 emergency phone advice and triage once the line is ready. Emergency visits will be arranged and charged separately.

Membership feature

Care

Protect

Annual boiler service

One per membership year

Unavailable

Heating Health Check

With annual service

Unavailable

Priority booking

Where practical

Unavailable

Emergency phone line

24/7 advice and triage; visits charged separately

Unavailable

Diagnostic attendance

One standard-hours visit per year

Unavailable

Repair labour

10% off eligible labour; charged separately

Unavailable

Repair parts

Charged separately

Unavailable

Initial term

12 months, then monthly continuation

Unconfirmed

Monthly price

£9.99 owner-approved pilot price

Unconfirmed

Protect is not yet available

Planned with a regulated partner.

PM Services will accept Protect applications only after an insurer-backed product and the required distribution arrangements are in place.

Not offeredNo Protect applications or payments

SeparateOutside the Care launch

Interested in HeatAnchor Care?

See what to expect when the pilot opens.

How Care will work →